FAQs

Can I make changes to my order before it ships? 

Unfortunately, we can't make changes or cancel an order after it's been submitted. An item may only be canceled if it is on pre-order. If you would like to cancel a pre-ordered item, shoot an email to care@sheczzar.com with your order number and we'll handle that for you.

How long will it take for my order to arrive? 
How do I track my order?
When will I receive my refund? 
My package arrived damaged, what should I do?